angus Work order system
ANGUS ANYWHERE®
All service requests, work orders, visitor notifications, and reservations must be submitted through our work order and visitor management system, Angus Anywhere®. Property Management will set up the administrators on your Angus account based on the information provided on the Tenant Authorization Form. We can also program permissions and capabilities allowed to each user. For further specifications and questions on Angus user setup, feel free to contact Property Management.
The Angus system allows us to effectively and efficiently manage and execute tenant requests for maintenance and services, as well as vendor and visitor access. Simply click the link directly below this paragraph to submit your requests. Please see instructions below on how to navigate Angus. If you have questions on Angus, feel free to contact Property Management for assistance.
HOW TO ENTER A VENDOR ON ANGUS
Before entering a vendor on Angus:
- Be sure the vendor has an approved, Certificate of Insurance (COI) on file with Property Management. You must also submit the Contractor-Vendor Access Request Form and have the work approved before work can begin. See Vendor Insurance Requirements section for more information on COI requirements.
- Please review the Vendor Approval Process. Feel free to forward the insurance requirements to your vendor for their reference.
Once your approved vendor COI is on file and access request form have been approved:
- Click “Visitor Security” on the left-hand menu.
- Click “New Visit” on the left-hand menu, below “Visitor Security”.
- If you know the visitor’s full name, type in the “First Name” and “Last Name.” If you don’t know who from the company will be arriving, then type “Any” (First Name) “Person” (Last Name). Security will then allow any person from that company access on the date(s) and time(s) you specify.
- Type the company name in the “Company” box.
- Email (optional)
- Group Size (optional)
- Under “Time & Location” choose the “Date of Visit” using the calendar tool. If the vendor is only here for one day, you only need to enter a date in the first box.
- If the visit spans days, weeks, or months, we call this a Recurring Vendor. For Recurring Vendors, choose an end date in the second box by clicking on “Recurring Visit”. The days of the week will appear once the second date is chosen. Then check the days of the week that the vendor is allowed on site.
- Choose the estimated arrival time for the vendor.
- Choose the “Floor” and “Suite” using the drop-down menus.
- Under “Host” enter your first/last name.
- In the Notes box, type a detailed description of the work the vendor is here to perform and any notification guidance for Security to implement when your guest arrives
How to enter a visitor on Angus:
If you are having a visitor, you may use the same process as above. Visitors not performing physical, mechanical or other form of labor or maintenance on your suite do not require COI’s.
If you are having a visitor, you may use the same process as above. Visitors not performing physical, mechanical or other form of labor or maintenance on your suite do not require COI’s.